Frequently Asked Questions

Nishanth B Singh
docnbs on Sun, 07/12/2020 - 22:09

Creating an account on edfone is similar to creating an account on whatsapp. 
Steps

  • Download edfone app on your smartphone from edfone.com/dl
  • Register with mobile number. This is a one time process.
  • Join your respective class using the link shared by your mentor
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Nishanth B Singh
docnbs on Tue, 06/04/2019 - 12:17

Edfone allows you to summarize, store and share anything you learn into short notes using snap and voice.

See video.

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Nishanth B Singh
docnbs on Sun, 07/12/2020 - 22:53

Once you have joined your respective class, you will be receiving e-assignments on edfone app. Assignments can be submitted using the app itself. View video.

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Nishanth B Singh
docnbs on Sun, 07/12/2020 - 23:00

If your school uses Edfone, you will be receiving an invite from the teacher. The invite will include a link. To join the class, open the invite link and follow the instructions on the page. 
Steps

  • Open invite link
  • Select country code and enter mobile number (Note: Use the same mobile number you used to create your edfone account via the edfone mobile app)
  • Enter OTP sent to your mobile number and complete onboarding to your class. 
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Nishanth B Singh
docnbs on Sun, 07/12/2020 - 23:11
  • As you know any number of fake email ids can be created online. On the other hand mobile numbers are required to be validated with ID proofs. Mobile number authentication with OTP helps Edfone to ensure zero fake accounts in the environment for students as well as teachers.
  • For parents who wish to receive a new sim connection, please contact us on +918129751111. We offer reasonable assistance for getting a prepaid connection. Standard charges apply. 
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Nishanth B Singh
docnbs on Sun, 07/12/2020 - 23:52
  • No. Content created by the student is safe on the cloud server. If you change your device, you can re-install Edfone app on the new device and continue to access the notes created by your child.
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Nishanth B Singh
docnbs on Sun, 07/12/2020 - 22:56

We use twilio, one of the best OTP services used by platforms like twitter for sending users OTP. In some instances, receiving OTPs can be delayed due to network issues or multiple re-attempts from the same mobile number. We recommend waiting for 5-10 minutes before trying to trigger another OTP.

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